Multi Step Form FAQs

Multi Step Form - FAQs

Q. How to install the Plugin?

A. Installing the plugin can be done either by searching for “Multi Step Form” via the “Plugins > Add New” screen in your WordPress dashboard, or by using the following steps:

  1. Download the plugin via WordPress.org
  2. Upload the ZIP file through the ‘Plugins > Add New > Upload’ screen in your WordPress dashboard
  3. Activate the plugin through the ‘Plugins’ menu in WordPress

 

Q. Where’s the settings page?

A. The global settings can be found in your WordPress “Settings” > “Multi Step Form”. These settings include styling options and general options.

Q. We are using Multi Step Form and arent able get to send emails. Would you be able to help me?

A. Are you receiving any administrative e-mails? If so, it probably has something to do with your current theme or plugin configuration. Our plugin uses the standard wordpress mail function. Try changing it back to the wordpress standard theme, and turn off all plugins except of the multi step form.

Q. Redirect after submit button?

A. you can redirect the users to a specific page after clicking on the submit button. Go to your form and click on Form settings. Under >General settings you can add a custom url (thank-you-page:)

Q. Change text previous step, next step & submit buttons?

A.  It is not possible yet to change the text of those buttons in backend

Q. Is there a database function so that we can download a .csv file with data that has been captured?

A. Our MSF Plus version contains the feature of saving in backend plus Json in- and export.
MSF Plus is available here

Q. What can I do when no e-mail is sent on form submission?

A. Check that at least one form field is filled out when you submit the form. When the form is empty the plugin doesn’t send an e-mail.
Also, check that you can send mails from your WordPress installation.

Q. Can I use a plain, unstyled layout for my forms?

A. Yes. Go to WordPress “Settings” > “Multi Step Form”. Uncheck the “Boxed Layout” checkbox to get a plain layout.

Q. Can I customize the colors used with the progress bar?

A. Yes. Go to WordPress “Settings” > “Multi Step Form”. There u can customize the look and feel of the progress bar. Switch it on or off.

Q. How can I add a form to my page or post?

A. Forms are embedded with shortcodes. The shortcodes can be found at the form list view when clicking “Multi Step Form” in your WordPress menu on the left. The shortcode for your first form with the id 1 is [ multi-step-form id=“1″ ]