Multi Step Form – Documentation

1.Installation #

Click „Add New“ in the WordPress plugins section.

Use the search field on the right side and enter „Multi Step Form“.

Yes No
0 of 0 users found this section helpful

2.Configuration #


  1. „Mail Format“
    Here you can set the format (HTML or Plain Text) of the outgoing emails.
  2. „Summary“
    If this checkbox is checked a summary will show up at the end of the form and is placed in the email.
  3. „CC“
    If this checkbox is checked the user will get a email with the submitted data.


  1. „Progress Bar“
    Turn the progress bar on or off (activated by default).
  2. „Boxed Layout“
    „Boxed Layout“ affects the content boxes in your form. If the checkbox is checked, the content boxes are displayed with a gray background color and a colored bar on the left side. The color of the bar results from the color you select in the „Active Step Color“ field. If you uncheck the checkbox here, you get a plain layout.
  3. „Active Step Color“
    The color value, which can be set in „Active Step Color“, is the primary color of the progress bar as well as the leftbar color of the content boxes.
  4. „Visited Step Color“
    The color value you can set in „Visited Step Color“ is the color in the progress bar for the already completed steps in the form.
  5. „Next Step Color“
    The color value that can be set in „Next Step Color“ is the color in the progress bar for the steps that have not yet been accomplished in the form.
  6. „Button Color“
    The color value you can set in „Button Color“ is the color of the buttons below for the forward and backward navigation.


  1. Enable entry saving
    On default the checkbox is not checked. Check it to save your form entries.
  2. Entries per page
    Here you can choose how many form entries per page will show up in the backend.


  1. Enable conditional blocks
    On default the checkbox is not checked. Check it to activate the „conditional fields“ in your forms.


  1. Enable user registration
    On default the checkbox is not checked. Check it to activate the „user registration“ in your forms.
  2. Notify new users
    On default the checkbox is not checked. Check it to notify new users.
  3. Save Metadata
    On default the checkbox is not checked. Check it to save the filled forms as metadata.
Yes No
0 of 0 users found this section helpful

3.Form creation #

Go to „Multi Step Form“ > and click „Add New“.

„Steps“ – Here you can define the individual steps and fields of your form. There are „Steps“, „Sections“ and „Elements“. The steps are divided into subsections (sections), which can be filled with form elements (elements).

  1. „My Multi Step Form“
    Name of the form, is only used and displayed in the backend. Use „Add Step“ to create a new step in the form.
  2. „Elements“
    The form elements you can drag & Drop in the „Sections“ on the right.
  3. „Step Title“
    Name of the step, which is displayed in the progress bar, below the number.
  4. „Step Headline“
    The heading of the form. is displayed above the progress bar.
  5. „Step Description“
    The Copytext placed below the headline.
  6. „Sections“
    The „Section“ area. The form elements are placed – either by drag & drop or with the button „Add Element“.

„Mail Settings“

  1. „Send mails to“
    Enter the recipient of the send email here.
  2. „Subject“
    Enter the subject line of the email here.
  3. „Email Header“
    If need be you can write a introduction text which is displayed above the output of your form.

You can also import form’s via JSON import. To allow JSON upload within your WordPress add „define( ‚ALLOW_UNFILTERED_UPLOADS‘, true );“ to your wp-config.php.

Yes No
0 of 0 users found this section helpful

4.Conditional fields #

Go to „Multi Step Form“ > „Settings“ > „Conditional Fields“.

  1. Enable conditional blocks
    On default the checkbox is not checked, please make sure to set the marker here to activate the „conditional fields“ in your forms.

This is a simple example how „conditional fields“ can be used.
> See MSF Demo

  1. Choose a (dish)
    This Form Element (Dish) includes the prerequisite (pizza) for the conditions below.
  2. If (dish) is (pizza) show (crust type)
    This Form Element (Crust type) is hidden on default. Only if the customer chooses (pizza) in the Form Element (dish) above, it will show up and the user can choose the (Crust type).
Yes No
0 of 0 users found this section helpful

5.Form Entries #

Go to „Multi Step Form“ > „Settings“ > „Form Entries“.

  1. Enable entry saving
    On default the checkbox is not checked, please make sure to set the marker here to save your form entries.

Go to „Multi Step Form“ > „Entries“.

  1. Export
    Choose „Export“ and click „Apply“ to export forms as csv – to use the Bulk Action-Export you have filter your entries by a specific form.
  2. Filter by form
    You can filter forms by „free version“ and „plus version“.
  3. Entry ID
    Every entry has an individual ID.
  4. Form ID
    Every form you create has an individual ID.
  5. Form Fields
    You can see a summary of an entry by clicking the arrow.
Yes No
0 of 0 users found this section helpful

6.Integration of the form #

Go to „Multi Step Form“ > and copy the shortcode.

Open the desired page/post and insert the shortcode there. Now the Multi Step Form is integrated and will be displayed.

Yes No
0 of 0 users found this section helpful
  • admin/ 26.10.2017Antworten

    Feel free to write a comment and ask questions!

    Regards – Your Mondula Team

  • Peter/ 03.11.2017Antworten

    Hey there,
    ive upgraded to the Plus Version. Where do i enter the Registration Key?

    Great Plugin btw

    Regards Peter.

    • admin/ 03.11.2017Antworten

      Hi Peter,

      you can enter the License Key at „Multi Step Form“ -> Settings -> PLUS when the Plus-Plugin is installed. You will only receive updates for the Plus-Version with the license key entered. Btw if you are changing domains or moving to another WordPress-Instance, you can always de-register your key and enter it on your new setup.
      Have fun creating these forms!

      All the best
      The Mondula Team

    • Simon/ 21.07.2022Antworten

      Is it possible to limit the number of Checks answer when you have a checkbox field?

  • Peter/ 03.11.2017Antworten

    Hello Mondula, yeaah i found it.
    Thx for the quick reply 🙂

  • sks1993/ 08.11.2017Antworten

    Hi – is it possible to add a new field? I need a number field.

    • admin/ 08.11.2017Antworten

      We have several fields with numbers in the backend.
      If you can code – feel free to exand the plugin. What kind of umber field did you mean?

  • Emanuel/ 09.11.2017Antworten

    is it possible to use a shortcode on any of the steps? I have shorcode that needs to show on at least one of the steps. Please confirm this can be done! Tnx

    • admin/ 09.11.2017Antworten

      Hi Emanuel, sry no shortcodes allowed For security reasons we cannot allow PHP on page in the form at the moment.

  • Gary/ 10.11.2017Antworten

    I’m using it for FREE. How can we customize the lay-outs(Columns, Size, Font etc.) and how to reorder the EMAILED response(it seems that the email output is backwards).

    • admin/ 11.11.2017Antworten

      Dear Gary.
      The plugin is open source. You can expand the features. We will be proud if you share them with all users via If you need more support in building individual feel free so send a mail with detailed informations.
      We offer the PRO with a lot of features. For individual requests we have special offers.

  • Kshitij/ 23.11.2017Antworten

    This is a fantastic plugin. Can you please tell me which files do I need to edit to tweak the layout of the HTML email sent to the admin and the user in cc. Thanks. Keep up the great work 🙂

  • Sabreen/ 24.11.2017Antworten

    Is it possible to integrate this form to mailchimp?

    • admin/ 24.11.2017Antworten

      Hi there!

      This feature is not available at the moment. Maybe we will integrate it in the next updates.

      Regards – Mondula

  • Kj/ 25.11.2017Antworten

    Hi, i want to ask, for the free version, are responses from the first page saved when the user goes to the second page?

    • admin/ 27.11.2017Antworten

      The free version saves everything and will create a mail at the end, the PLUS will save to a database table.

      thx for using the MSF plugin
      Mondula Team

  • Marius/ 27.11.2017Antworten

    Hi. Can i change text of “next step“ and “submit“? I want to buy full version, but i don’t know if i can personalize the texts. Waiting for you answer. Thank you!

    • admin/ 27.11.2017Antworten

      Got to and find our plugin. There is a translation project for the free version – this might help.

      thx for using the MSF plugin
      Mondula Team

  • Ankit/ 28.11.2017Antworten

    Can we send PDF attachment in mail and show all the information whatever we add or select in the form?

    • admin/ 28.11.2017Antworten

      there is no PDF-Integration in the Plugin.

      best regards,

      Mocndula Team.

  • Tod Franklin/ 01.12.2017Antworten

    Can the user save the form and continue later? I would like to have the form behind a password-protected page and allow the user to come in and out of the form as much as they want to. Do you have a save and continue later feature? Can they makes changes and resubmit?

    • admin/ 01.12.2017Antworten

      No, a feature like that is not possible and not planned. Sry.

  • Melisa/ 03.12.2017Antworten

    When I tried to save my Step-form, that don’t save. Can you help me. Thanks!

    • admin/ 04.12.2017Antworten

      Hi Melisa,

      Please try changing your theme back to the standard wordpress theme and deactivate all plugins except of the multi step form.
      If that doesn’t work, maybe try out different browsers.

      Regards – Mondula

  • siki/ 04.12.2017Antworten

    Is it possible (with pro version) to send form by mail and save to database, both at the same time?
    Also is it possible to save to database just some choosen fields (for example save only : name and email, and send all fields by email : name, email, adress, message…)?
    Thank you!

    • admin/ 05.12.2017Antworten

      Hi there!

      1. It is possible to get a mail and to export the entry, both ways work.
      2. That is not possible at the moment but we will think about it and maybe feature it in the upcoming updates.

      regards – Mondula

  • Deon/ 04.12.2017Antworten

    Hi Gary, can you have multiple columns for the form layouts?

  • Eyad/ 05.12.2017Antworten

    Hi there,

    I have translated the plugin into Arabic language and I am using it in my own project, can I share the translated plugin with you so that you can make it available to all users?

    • Eyad/ 05.12.2017Antworten

      Also, I have noticed that the validation message on email field is not correct, always it shows „this field required“ messeage!

      • admin/ 06.12.2017Antworten

        Did you check the box „Required field“ for the email field? If so, this field will always be required.
        If you have the plus version and you use the registration field, email will always be required as well.

        Regards – Mondula

    • admin/ 06.12.2017Antworten

      you can. The free Plugin has a translation project:

      best regards

      Mondula Team

  • webtechpower/ 11.12.2017Antworten

    can the admin email contain multiple email addresses. I have a multi-form i tested for one of my customers but when i changed my receive address to hers she missed an order

    • admin/ 11.12.2017Antworten

      Hi there,

      this option is not possible at the moment, but perhaps we will integrate it in the upcoming updates.

      regards – Mondula

  • koderius/ 12.12.2017Antworten

    Are you aware of the fact that your plugin is totally unworkable through a RTL admin?!
    How can you expect me to upgrade to pro for 50$ if it doesn`t meet the basic RTL requirements.

    • admin/ 13.12.2017Antworten

      Yes. We do not support full RTL at the moment. We never said that RTL is fully implemented. If you don’t like the PLUS features feel free to use the foerever free basic version and modify the free plugin to your belongings.

  • Patrick/ 13.12.2017Antworten


    When mail is received, it seems I can’t directly reply to the customer by pushing on reply, instead I have to copy/paste the email. Can this feature be provided?

    • admin/ 14.12.2017Antworten

      Sorry, not at the moment

  • Petr/ 25.12.2017Antworten

    Hi! Thanks for the excellent plugin!
    Is there a possibility in the Pro version not to send email, but to add selected parameters to the URL of redirect-page („thank-you“-page) for further processing?

    For example like this: …../?_formid={_formid}&rnField6={rnField6}&rnField12={rnField12}&rnField13={rnField13}

    • admin/ 28.12.2017Antworten

      Might be possible. This option is not planned as a feature, but it might be possible. We can check that from 03. of january and will come back to you via mail.

    • admin/ 11.01.2018Antworten

      Hi Petr,
      out of the box, we can not do this. This would require an extension of the free plugin. If you like a small JavaScript challenge, you can clone our git repo from and navigate to the frontend.js file. You would need to edit the function sendEmail(summary, email, files, reg) and append each query parameter to the url variable before line 820. If you are not familiar with coding, we will add this feature to the list of upcoming updates – otherwise, we would really appreciate a pull request on GitHub.
      All the best,

  • Goncalo/ 03.01.2018Antworten

    Hi, how can I translate words like next step, previous step, sucess, submit. I searched in POT file but it isn’t there.

    • admin/ 03.01.2018Antworten

      do you use the actual version? Please check the version and the translation project for the free version at

      • Goncalo/ 04.01.2018Antworten

        Yes I installed it from wordpress repository inside wordpress dashboard. It’s version 1.2.3. I have not update to do :/

      • Goncalo/ 04.01.2018Antworten

        I went to, minutes ago, I downloaded the zip for my pc, i went to lang folder, i opened the pot file, i do not used the search tool and after check one by one I didn’t see this words

  • Jo/ 03.01.2018Antworten


    Is it possible to align horizontally the checkbox fields instead of piling them one on the bottom of the other?

    Also, when you say „Please check the version and the translation project for the free version at“ it means are we not allowed to change the text by the editor?


    • admin/ 04.01.2018Antworten

      Hi, not at the moment „out from the box“, we did that for a individual request.
      The translation is handled by the translation project. With the free you can do whatever you want. No warranty 😉 With the plus, support ends with modification of the files outside the backend.

  • Joao/ 05.01.2018Antworten

    I bought the PLUS upgrade, I’m unable to make some fields conditional in my current forms. After I save the settings disappear.

    • admin/ 05.01.2018Antworten

      Hi, thx a lot.
      Conditional logic? Please Check gain. Logg out and see what happens in the frontend.

  • Jonathan/ 12.01.2018Antworten

    Hi, Great plugin. Can I ask what the maximum file upload size is ? if that is set by the plugin?

    • admin/ 12.01.2018Antworten

      The same as the upload size in your mediathek

  • Victor/ 23.01.2018Antworten

    Hey there, thank you for the plugin!

    I purchased the PRO version a few days ago, and i was wondering if you can help me with this:

    After the user submits the form, i need the thank you page to be a NEW STEP (without the possibility to go back) that displays the summary of his order.

    I have some knowledge of coding, so if you can point me in the right direction i would be grateful.

    PS. Why is there no dedicated support page/forum?

    Thank you

    • admin/ 23.01.2018Antworten

      you got mail 😉

  • Alexandros P/ 26.01.2018Antworten


    „Boxed frontend styling. Uncheck the checkbox to get a plain layout“ seems to have no effect. Am I doing something wrong?

    • admin/ 29.01.2018Antworten

      sounds like a CSS conflict, have you tried that on a different theme?

  • Alexander/ 04.02.2018Antworten


    wie kann ich das Double-optin Verfahren mit eurem tool einrichten?


    • admin/ 28.02.2018Antworten

      Moin Alexander,

      Dieses Feature ist bei unserem Plugin nicht vorhanden.

      Viele Grüße,


  • Emmanuel/ 25.02.2018Antworten

    great plugin! Hello, how do i create a thank you page? After a user has completed the registeration they get a 404 page. how do i make a thank you page for the users to see when form is submitted ?

    • admin/ 28.02.2018Antworten

      Hi there Emmanuel,

      When you edit your form, you can find „Form Settings“ in the top left corner. Put your URL into the „Thank you-page:“-field.

  • Lee/ 01.03.2018Antworten

    Can the plugin attach an individual (single-entry) CSV file to each form notification email? Thank you.

  • Rajakumar/ 07.03.2018Antworten

    Hi There,

    Can we replace with username instead „WordPress“ in the mail?

    WordPress via

    • admin/ 07.03.2018Antworten

      please describe a bit more detailed.


  • KaungEainSanHtay/ 12.03.2018Antworten

    How can i limit file size of upload file? Thank You.

    • admin/ 12.03.2018Antworten

      Hey there,

      You have to limit the filze size via wordpress in wp-config.php

      Best regards – Mondula

  • christiane/ 21.03.2018Antworten

    Hey there,
    just bought the PLUS version of your plugin. Mainly due to the „Save form data“ feature. However, it seems that the form data is only saved if the user actually submits the form. The screenshot in the help suggests intermediate saving (i.e. 70% complete). How can I set up the form the save intermediate steps data?
    Second question? The input fields are fairly short. How I can make them wider, e.g. 100% of the surrounding section?

    • admin/ 22.03.2018Antworten

      Hey Christiane!

      Our plugin offers saving submitted forms only. What screenshot are you talking about?
      It’s not possible to change the width of the input fields via backend. You could try coding it yourself with CSS.

      Best Regards – Mondula

  • kc/ 06.04.2018Antworten


    The plugin looks awesome, 1 point need to check with you :

    1. Is it possible to add a comment post block after user choose the conditional field? (meaning that, the user can select the different options, according to the selected option display a comment at the below)

    Thank you. Hope to receive your get back asap 🙂

    • admin/ 06.04.2018Antworten

      thank you for your interest in MSF PLUS.
      our conditional logic is very basic at the moment.
      But i think if i understand your question and it is possible to show different content on options.
      But you cannot add editable blocks to a form.

      Mondula Team.

  • Adrianna/ 12.04.2018Antworten


    I would like to connect the captcha under the plugin.
    Is it possible?

    Thank you,

    • admin/ 12.04.2018Antworten

      it is, but you have to integrate it on your own to the free version. We do not support captcha at the moment.

  • Thanh/ 16.05.2018Antworten

    Let say I have multi step from and at final step, user has to pay via paypal and if the payment was successful it will submit the data to database. Or it may need to save the data first but then when payment successful it then update the user order status.
    Can I implement it with MSF plus?

    • admin/ 16.05.2018Antworten

      this is not possible from the backend without modification of the code.
      Maybe you better choose a shop system for that. Systems like woocommerce can handle that.

    • admin/ 24.05.2018Antworten

      We have some users integrated paypal actions, but i don’t kno how and the way they, sry.

  • Wade/ 18.05.2018Antworten

    Hi, I am uploading three files and only two reach my email. What may be the problem?

    • admin/ 24.05.2018Antworten

      try increasing the memory limit please.

  • Monyane Ramollo/ 21.05.2018Antworten

    Hi the is the a way to condition to skip the whole section?

    • admin/ 24.05.2018Antworten

      i am not sure what exactly doyou want the plugin to do?
      Do you mean that a user can skip a section without answering anything?

  • hr1/ 21.05.2018Antworten

    After the user submits the form, i need the thank you page to be a NEW STEP (without the possibility to go back) that displays the summary of his order. there has to be a link to another page after the user click submit.

  • webmaster1/ 22.05.2018Antworten

    How integrate one product (woocommerce) at final step?

    • admin/ 24.05.2018Antworten

      Hi, this is nos possible out of the box at the moment


  • Ijaz/ 28.05.2018Antworten

    Hy Admin
    how can we add multi-select dropdown in form?

    • admin/ 28.05.2018Antworten

      Hi, not possible at the moment, but we will find a solution for that very soon.

  • Leo Lam/ 30.05.2018Antworten

    I am using multi step form pro. Is it possible to link with paypal after I submit the form. Also I would like to know that is it possible to use the input value in the same form. Thank you very much.

    • admin/ 30.05.2018Antworten

      Hi, i heared about users playing around with paypal. We do not have an workaround for that issue right now, any Users reading here who can help?

  • Thanh/ 02.06.2018Antworten


    I am using MSF Plus but I don’t know how to help user continue fulfill the form after they close and reopen the website. Can you help me with this?
    In Form Entries, there is a column name Completed, what is this and how we use it? and how can we see all Submit data in admin panel?


    • admin/ 05.06.2018Antworten

      Hi there!
      Users can’t continue or edit their forms once they’re submitted.
      You can see all your submitted data by downloading it as csv.

      Regards – Mondula

  • inbox/ 19.06.2018Antworten

    I upgraded to the plus version because one of my main issues is the possibility to download a csv. file of the entries. Anyhow, when I click to «Csv-export » of a certain entry, nothing happens. Where to find this file? Thanks in advance! Cheers Dirk

  • inbox/ 22.06.2018Antworten

    Again me :-)). Thanks for the last update of MSFplus to 1.0.7. The problem described above is solved – a csv. file is downloaded. Thanks again for your good support. Cheers, Dirk

    • admin/ 22.06.2018Antworten

      thanks a lot we appreciate that.

  • Nathalie/ 29.06.2018Antworten

    Bonjour, juste pour savoir comment faire pour traduire son formulaire en francais

  • Charly/ 09.07.2018Antworten

    Hello the team !!
    thx for this plugins it’s saving my work for one of my crazy client…..

    I have only one question : how can i to set up the date in the plugin ?? Because it’s not possible tp pick a date before 2008.

    Thx for all

  • Charly/ 09.07.2018Antworten

    Hi back,
    Sorry i didn’t precise how i use this plugin.
    it’s for wordpress. I try to find the script where i can to modifie the date ??
    Thx again

    Sorry for my bad english

    • admin/ 09.07.2018Antworten

      you find this in the frontend.min.js in the plugin folder. Search for“{dateFormat:e,changeMonth:!0,changeYear:!0}“ and replace as described.

  • Irfan/ 10.07.2018Antworten

    Hi that is a very good plugin, I am looking for some help … is ther a way to use link for check boxex or radio button instead of simple text. like term etc…

    • admin/ 12.07.2018Antworten

      Hi, thank you, we appreciate that, but if i get you right this is n ot possible.

  • Rakkesh/ 12.07.2018Antworten

    I get a very generic error saying „undefined“. How am I supposed to solve an issue when it doesn’t even point me in the right direction?

    • admin/ 12.07.2018Antworten

      please make sure that every heading (steps and elements) is filled with text.

  • Dirk Hangstein/ 17.07.2018Antworten

    If the form contains a text area and if the responders add different paragraphs (sentences of items divided by return) into these areas, the csv.export file is destroyed. Can you please remove this little bug?
    Thanks in advance, Dirk

  • areeb/ 23.07.2018Antworten

    how to add multiple email in „send to“?

    • admin/ 24.07.2018Antworten

      try comma separated mail addys. please Or use aliases and frwrd.

  • KaBe/ 27.07.2018Antworten

    Ich möchte, dass in dem Feld „send from Email“ die E-Mail-Adresse des Nutzers eingetragen wird und nicht eine feste Adresse bzw. die des Admin verwendet wird. Wie kann ich den Inhalt des entsprechenden Feldes dort einfügen?


    • admin/ 27.07.2018Antworten

      das ist vom Backend nicht vorgesehen und so leider derzeit nicht möglich.

  • Valentin/ 13.08.2018Antworten

    Hi there,
    I’ve created a form that uses a file upload field, but I don’t have any attachments in my received email. I’ve only attached one small image ~50KB. Do you have any idea why this is happening?
    Thank you!

    • admin/ 13.08.2018Antworten

      we recieved some mails with problems concerning the file upload.
      We will release an update very soon wich should solve the problems.

      best regards
      Mondula Team

    • admin/ 14.08.2018Antworten

      Dear Valentin,
      the Update for the free is now available, we hope that this will solve your upload problems.

  • fabien/ 13.08.2018Antworten

    Hi there, can the form push data via webhook/API?
    Does it load js on each page or only pages where the form is embedded?
    Does send/validate with AJAX or page reload?


    • admin/ 14.08.2018Antworten

      can you please specify what you want to do with the information you asked for?

  • Norbert/ 14.08.2018Antworten

    Hi team mondula,
    we ues pro-version and want to export all data into csv. It works fine, but there is one problem. If I use an textarea and the user breaks the line by „enter“, in the csv-file I received for every „enter“ a new line (means data-entry). It is not usable., because we have to sort the lines by hand. And if there are many entries, it is too much. Is there a workaround? Or can I forbid the „enter“ in textareas?
    Maybe you have a solution? See comment from Dirk Hangstein/ 17.07.2018, It seems to be the same.
    Best wishes

    • admin/ 14.08.2018Antworten

      will not possible at the moment but we have that one on our list and hope to replace it with a better solution very soon.

  • Valentin Chialda/ 14.08.2018Antworten

    „admin/ 14.08.2018
    Dear Valentin,
    the Update for the free is now available, we hope that this will solve your upload problems.“

    Hi there,
    I’ve tested the file upload and I see 2 issues:
    1. The files came in my email but are 0 length in size.
    2. If you pick 1 or more files then you change your mind and try again to pick other files you won’t see the files you’ve previously choose and you need to repeat the same step again.

    thank you for your time!

    • admin/ 14.08.2018Antworten

      thank you for your comment.
      I tested the form and attachments came with the emai as an original. To debug your issue we have to take a closer look. PLease make sure that your WP upload size and the PHP ini can handle your file size.
      2. That is normal. The plugin cannot remember this.

      thank you for testing the plugin again we really appreciate that.

  • NL/ 15.08.2018Antworten

    I would like to link to external content using a standard url. Is that possible? Right now urls are converted to standard (non clickable) text

    • admin/ 16.08.2018Antworten

      Hi, this will not be possible at the moment because of security restrictions.

  • JErry/ 17.08.2018Antworten

    Mondula team, if the results are saved to a database, can you tell me the table the data is being stored in so I can use it for other things once the form is filled out?


    • admin/ 17.08.2018Antworten

      Savings in the backend are only in the PLUS version.
      You can easy locate the table then with PHP admin.

  • Raptoorka/ 17.08.2018Antworten

    Hi I have a question.
    I want use data from text label for subject and other fields in form settings. Is it possible?
    Thanks for your answer.

    • admin/ 21.08.2018Antworten

      Can you please describe your issue a little bit more detailed?

  • andiS/ 24.08.2018Antworten

    Hallo – tolles Plugin, einfach und klar – eine Frage: bei kopierten Daten aus einer anderen Website sind diese zwar mit „Zeilenumbruch“ sichtbar – in der Zusammenfassung oder Email ohne Zeilenumbrüche – wie können diese (ausser mit manuellem Erfassen von ) beibehalten werden? Danke für Eure Antwort

    • admin/ 24.08.2018Antworten

      Nein, die Felder werden aus Sicheheitsgründen (WP- Anforderugn) santized und damit von Formatierungen befreit.

      Danke für Deine Interesse an unserem Plugin.

  • muqarab/ 25.08.2018Antworten

    Hello sir,

    Want to show two fields in one row

    • admin/ 27.08.2018Antworten

      sry, not possible from the backend without coding at the moment.

  • Leo/ 10.09.2018Antworten

    Hi there,

    Can I remove the „Multi Step Form | powered by Mondula GmbH 2018“ in coming emails with user data?
    In additional, Can I change the color styling in free version?

  • Slavko/ 13.09.2018Antworten

    Is it possible to conditionally show or hide entire step?

    • admin/ 14.09.2018Antworten

      no, Conditional Logic is only possible within steps.

  • Randula/ 19.09.2018Antworten

    when uploading images to form after submitting that data send through email using send grid plugin and that email receiving me without there any modifications has to do in the multi step plugin ?

    • admin/ 20.09.2018Antworten

      Please make sure that you have the latest updates of both plugins. We made security updates.

  • Andy/ 20.09.2018Antworten

    I just brought your Multi Step form Plus upgrade. Cool plugin.

    I have created text fields and they all have the same class with no IDs


    Each text field should have an individual ID should it not?

    • admin/ 20.09.2018Antworten

      I answerded via mail

  • webbieeee/ 20.09.2018Antworten

    Is there any way I can remove the „Multi Step Form | powered by Mondula GmbH 2018“ at the bottom of the sent emails?

    • admin/ 20.09.2018Antworten

      This is part of the free, download on github and locate the mail template in the code and remove the branding.

  • Leszek/ 24.09.2018Antworten


    Is there any way to use text box in conditional fields? eg. when you select ‚Yes‘ a text box appears.


    • admin/ 24.09.2018Antworten

      Yes. that is possible (in the PLUS).

  • aslan/ 06.10.2018Antworten

    How can i remove in email feed (powered by mondula) message?

    • admin/ 08.10.2018Antworten

      Hi Aslan

      This is part of the free version. download on github and locate the mail template in the code and remove the branding.

      Regards – Mondula

  • Klaudija/ 10.10.2018Antworten

    Hi, wie kann ich in den Mail Settings die E-mail des Kunden reinkriegen? Bei Contact Form 7 gibt es dafür Shortcodes. Wo finde ich den entsprechenden Shortcode? Wir lieben euer Plugin und würde sehr gern dabei bleiben und die Pro Version kaufen. Aber es ist für uns entscheidend, dass der kunde auch eine automatische Rückmeldung seiner übertragenden Daten kriegt.

    • admin/ 10.10.2018Antworten

      Hi, try commy separated mail adresses in the settings.
      If that does not work (not supported in any setting) try the other way around with a mailaccount and aliases.

  • Klaudija/ 10.10.2018Antworten

    zweite Frage: Wie kann ich einen Link z.B. in einer Checkbox einfügen? Ich habe es bereits mit HTML versucht, das wird aber leider nicht angezeigt. Dasselbe gilt für Paragraphs-Boxen, die sogar ausdrücklich HTML erlauben. Auch hier wird mir der Link trotz korrekter HTML-Einbindung (test nicht angezeigt. Offensichtlich scheint hier ein Bug zu sein ;((( Danke & VG

    • admin/ 10.10.2018Antworten

      This is not as bug.
      We need to sanitize fields because of security restrictions of the free versions.
      Every HTML elemnt willö be removed.
      We are working on a proper olutions for you and will release an update very soon.

  • Dave/ 19.10.2018Antworten

    hi. how do i add images into the form?

    how do i add html code into the form?

    • admin/ 24.10.2018Antworten

      Hi Dave,
      right now, this is not possible, as html code in forms has to be sanitized because of WordPress security restrictions. We are actively working on a solution for this problem. Please, stay tuned.
      Regards – Mondula

  • Michael/ 21.10.2018Antworten

    Hi guys,
    where can i change the frontend language for the „previous“ „next“ and „submit“ buttons? I was looking in the .pot data, but can’t find anything.
    Can you help?

    best regards


  • kontakt1/ 05.11.2018Antworten

    Hallo Mondula Team,

    Ich habe die Pro Version. Ich möchte das Conditional Feld nutzen. Wenn ich es anklicke steht da ich soll ein „Block“ auswählen. Aber ich kann nichts auswählen, und was ist ein Block? Selbst die Anleitung von eure FAQ Seite habe ich versucht nachzumachen, aber es funzt nicht. Was mache ich falsch?

    Ich habe ein „SELECT“ Element –> User klickt auf das bestimmte Element, und dann soll erst das hidden Element zu sehen sein.

    • admin/ 05.11.2018Antworten

      schau noch einmal auf unserer Demo, da sind die conditional Möglichkeiten des Plugins skizziert, ich hoffe das hilft weiter.

  • kontakt1/ 05.11.2018Antworten

    Ich habs hinbekommen. Man muss die Seite neu laden, bzw es ging dann irgendwie 😉

  • Cristian/ 13.11.2018Antworten

    I need put classes or ids to the inputs, how can i do that?

  • spaced/ 13.11.2018Antworten

    is it possible to add images to options/checkboxes etc to visualize ?

  • Alexander/ 06.04.2020Antworten

    Folgendes Problem:
    Ich kann im Formular keine Radiobuttons / Mehrfachauswahl anklicken – woran kann das liegen?

    • admin/ 09.04.2020Antworten

      Infos hierzu finden sich unter anderem in unsere Doku hier auf diesen Seiten.
      wenn das Problem weiterhin besteht senden Sie uns gern eine Kopie Ihres Formulars als .JSON mit einer Beschreibung was umgesetzt werden soll…

  • Annabel/ 22.05.2020Antworten

    Hi Mondula, unfortunately my forms are not sending. I use WP-mail-smpt and the test emails are sending. Also I use divi and my divi forms are sending, so I can send and receive emails. I made a test form with only one box I filled in but still it is not sending. I changed the sender and receiver email adresses.. What else can I do? How can I know what is the problem?

    • admin/ 25.05.2020Antworten

      first of all check if you are using recaptcha, the plugin only works with V2.
      hope that helps.

  • Ashly Sunny/ 22.05.2020Antworten

    I saw your demo. It meets my requirements. But I couldn’t understand how to set conditions in backend clearly. Is there any trial for backend ? And can I change fields and conditions as my wish ?
    Thank you!

    • admin/ 25.05.2020Antworten

      Hi, we don’t have a trial, you can use the free, the conditional logic is visible in our dem.

  • Florian/ 29.05.2020Antworten

    Hi there, I see you referencing to the translation project but it’s too sad that for example the Turkish translation has not been reviewed in 10 months. Why isn’t there just a „“ version od the buttons for „previous“ and „next“ That would be so much easier. Now you I have to show the Spanish or German button version for a Turkish form…

    • admin/ 02.06.2020Antworten

      We do not have any access to the state of the translation projects but youz can use this files wether their are not in a stable state.

    • admin/ 02.06.2020Antworten

      We do not have any access to the state of the translation projects but youz can use this files wether their are not in a stable state. And you an make changes by yourself and change the button…

  • Dinesh/ 04.09.2020Antworten

    Can the user save the form and continue later?

    Do you have a save and continue later feature? Can they makes changes and resubmit?

    Can you save information on each step so that you still have it in case the form is not submitted?

    • admin/ 07.09.2020Antworten

      Nope, not possible with the plugin.
      no, we only send a mail (free) and save the entreis in a backand tabel (PLUS) except attachements (only via mail)

  • Andres/ 06.09.2020Antworten

    Could i use a iframe in some step?

    • admin/ 07.09.2020Antworten

      nope, complex html integration will be filtered out because of the risk of xss.

  • mayur/ 16.10.2020Antworten

    can i send attachment in mail on free version??

  • Sastry/ 04.11.2020Antworten

    Does this plugin also saves the uploaded files from the Multi step forms.

    How to download the whole Form details and uploaded files?

    • admin/ 05.11.2020Antworten

      Files will only be submitted via Mail because of security reasons.

  • Simeron/ 01.12.2020Antworten

    Hi there I am using the free version of the plugin, but when I try to submit some test data on the form the email they only seem to work on some email addresses? I want the emails to send the same email address as my admin address, which is the one doesn’t seem to send me anything?

    Do you have any idea of what might be going on here?

    Thank you so much in advance.

    • admin/ 02.12.2020Antworten

      i just did a test and that one worked properly.
      I saw another support tic from your mail, let us continue there.

  • Sophie/ 14.04.2021Antworten


    Is it possible to edit the html of the mails that are sent to the e-mail address.
    We want to make the mail in our own design. We would like to hear if this is possible.

  • Tiago/ 25.04.2021Antworten

    How can I get the UTMs from the URL?

    • admin/ 26.04.2021Antworten

      You need the UTM’s of the page on which the form is integrated because the form does not generate a single page / URL.

  • Walker Aguilar/ 12.05.2021Antworten

    Hi, how work the „GET VARIABLE“ element. Please. I not understand how i can call a variable or what variables i can put on that element. Thanks.

  • Jacob/ 26.05.2021Antworten

    Is there a way to automatically send data to other systems via zapier, a native integration or some custom integration? If so, do you have some documentation?

  • Jacob/ 27.05.2021Antworten


    How do i integrate the form with ESP’s or zapier? I can’t find a way to pass the data to other systems.

  • Steffen/ 28.05.2021Antworten


    ich hab euer MultiStepForm entdeckt und würde es gern einsetzen. Allerdings entdecke ich keinen Hinweis ob die Möglichkeit besteht im MultiStpFormular bei einer „falschen“ Antwort den Besucher nicht weiter zu leiten bzw. zu einer anderen Danke Seite zu führen.

    Hintergrund ist – ich suche ein Plugin – optimalerweise als MultiStep – für einen einfachen Bewerbungsprozess. Da sollen verschiedene Fragen gestellt, die per Vorauswahl dann zum nächsten Schritt führen. Bei einer falschen Antwort, z.B. keine Erfahrung, soll der Besucher nicht weiterkommen.

    Besucher welche die richtige Antwort auswählen, kommen weiter und sehen dann auf der letzten Seite die Infos für die Bewerbung.

    Besten Dank

  • maha/ 15.06.2021Antworten

    Hello, Love the plugin. How can I have an option to upload more than one file? Does that come with the upgrade or? Thanks

  • Carlos Afonso/ 04.02.2022Antworten

    Cant insert the license key:
    I already have the free version, and after install the plus version i cant see the menu of the plugin.

    • admin/ 04.02.2022Antworten

      Take care that both version of the Plugin activated. The Plus and the Free version.

  • Julia/ 14.03.2022Antworten

    Hi! I have an issue with the date format. In the form configuration I set the format to but in the form it is displayed as 24-03-20222022 (with – instead of . and the year is shown twice).
    Is this a known issue and how can I solve it?

    • admin/ 24.03.2022Antworten

      Hello, Apologies that we didn’t react earlier. Does the problem already exist or did you find a solution for it?
      Is it a new installation or was it on a running system?

      The Calender is loading from a extern source with javascript and the problem isn’t generate form the plugin.

  • Abdulraheem Muhammed/ 25.04.2022Antworten

    Please i need to know the package you guys have and how much are they going for either yearly or own it for life

    • admin/ 26.04.2022Antworten

      The Cost of the plus version of the Plugin is a single payment of 40 €. You will get lifetime support.

  • Abdulraheem Muhammed/ 26.04.2022Antworten

    Thanks, a quick question is for a single website or multiple website?

  • Alexander/ 07.06.2022Antworten

    Hallo, Danke für das schöne Plugin. Gibt es eine Doku für die Benutzung des Feldes „GET Variable“? Ich habe die Felder eingefügt und die passenden Parameter aus der zu übergebenden URL festgelegt, Die Parameter werden scheinbar nicht ausgelesen. Und noch etwas – ist Double-Opt-In für die E-Mails in der Form möglich? Beste Grüße, Alexander

    • admin/ 07.06.2022Antworten

      At the FAQ’s you find information to use the Get function with the plugin. If it isn’t working for you please send your form as JSON to office at mondula. We like to test it.
      Double-Opt-In isn’t possible.

  • Alexander/ 07.06.2022Antworten


  • idch/ 12.07.2022Antworten

    hello i’m just wondering if there is any possibility to put a button after the client finish all the steps to download all the datas that he filled.

    • admin/ 12.07.2022Antworten

      NO, but you can eable a copy sent by mail to the user (go to settings tab and configure the CC.).

  • ish/ 26.07.2022Antworten

    Can I create logical conditions to hide or show entire sections (page/step) in the form depending on the answers received?

    • admin/ 26.07.2022Antworten

      no the conditional logig only works with elements not with steps

  • thomas/ 27.08.2022Antworten

    hi, can I set pictures as an option?

    • admin/ 01.09.2022Antworten

      You can use the image fields to include images to the form.

  • Yilmaz/ 28.12.2022Antworten

    HI, Do you have any video tutorials?

    • admin/ 28.12.2022Antworten

      we don’t have any video tutorials for the Plugin.

  • Harshi/ 27.07.2023Antworten

    Can we integrate google sheet in the form so when the use will click on the submit button the data will be sent to the sheet?

    • admin/ 27.07.2023Antworten

      No. Not from scratch.

  • syeda/ 08.03.2024Antworten

    hello, i have installed it on my site but i don’t know where all the data i will receive? can u plz guide?

  • Daniel/ 19.03.2024Antworten

    Hallo, wie kann ich die Formularfelder auf Deutsch übersetzen? Ich habe zwar im Backend die Deutsche Sprache eingestellt, die Felder sind aber weiterhin auf Englishc. Wie muss ich vorgehen?

Leave a Comment

Diese Website verwendet Akismet, um Spam zu reduzieren. Erfahren Sie mehr darüber, wie Ihre Kommentardaten verarbeitet werden .